Managing rental properties involves much more than collecting rent and maintaining the premises. One of the most crucial aspects of property management is addressing tenant complaints with professionalism. Whether the issue is minor or severe, how you handle it can impact tenant satisfaction, lease renewals, and even your reputation as a landlord or property manager. […]
communication
Top 10 Qualities of a Great Property Manager
Managing a property is no small task. From handling tenant concerns to maintaining the property and ensuring profitability, property managers wear many hats. A great property manager stands out not only for their ability to juggle these responsibilities but for the specific qualities they bring to the role. Here are the top 10 qualities that […]
Common Tenant Complaints and How to Resolve Them Efficiently
Being a property manager or landlord is no small task, and one of the most important responsibilities is effectively managing tenant complaints. Tenant satisfaction often hinges on how quickly and compassionately you address their concerns. Efficiently tackling common complaints can lead to long-term tenant retention and foster a positive reputation. In this guide, we’ll look […]
Healthy Communication 101: How Landlords Can Strengthen Their Relationships With Property Managers
The average salary for a property manager in Los Angeles is around $58,970. Being a property manager is certainly a financially-rewarding pursuit, although it comes with its fair share of pressure and responsibilities. Fortunately, a manager can take a share of the load and help you look after all aspects of your property, from finding and […]
Breaking Up Is (Not) Hard To Do: Four Tips For Ending Things With Your Property Manager
This article was published in Forbes on Oct. 23, 2023. Many long-term rental property owners have gone through a change in property management at one time or another, but despite the fact that it’s a crucial step in the process, the “breakup” phase of that transition is almost never talked about in our industry. […]