Being a property manager or landlord is no small task, and one of the most important responsibilities is effectively managing tenant complaints. Tenant satisfaction often hinges on how quickly and compassionately you address their concerns. Efficiently tackling common complaints can lead to long-term tenant retention and foster a positive reputation. In this guide, we’ll look […]
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Relocation Services for High-Turnover Properties
High-turnover properties, such as student housing and corporate apartments, especially in high-demand places like California, face unique challenges requiring specialized attention. Relocation services for high-turnover properties are essential to make tenant transitions easier and maintain high occupancy rates. Efficient relocation services are necessary for these properties’ success, ensuring tenant satisfaction and reducing vacancy periods. […]
Top Five Mistakes Owners Make In Property Management
This article was published in Forbes on June 27th, 2024 by David Crown After being in the business for over 30 years, I’ve seen owners and their property management companies make just about every mistake in the book; I’ve even made half of them myself. Anyone who has experience with management understands just how hard […]
Case Study: How One Owner Profited by Remodeling During a Major Vacancy
The Challenge Architect and commercial property owner Eric Luk had a decision to make. His five-building commercial complex West Main Place Medical and Professional Plaza was about to lose a major tenant occupying roughly fifteen percent of the complex’s leasable units. In the face of major vacancy, he could either hit the panic button and […]
Six Tips for Collecting Feedback from Renters
Six Tips for Collecting Feedback from Renters A key part of operating a successful rental business is to understand your demographic. This means analyzing the competition, collecting feedback, and making ongoing improvements. Maybe your rental unit isn’t doing so well or a multi-family home is leaking money, every business will run into problems. The million-dollar […]
How to Handle the Death of a Tenant
Be Sensitive, and Be Careful When Dealing With The Death Of A Tenant If there’s one thing most San Fernando Valley landlords and property managers fear to deal with, it is the death of a tenant. Unfortunately, most owners and managers in don’t have a clue how to handle such an event. When you experience […]
